For us, innovation isn’t about breaking an atom, it is about taking tried and tested technologies and combining them with real-world knowledge to develop the best technologies, practices and implementation programs in the world.
The dynamics inside hospitals and the infection risks to patients are evolving around us every day. Our drive is to innovate technology which will meet the always-changing needs of hospitals and improve patient outcomes.
We have built our innovation framework on the Design Council's Double Diamond model applied it to the work we have to do in hospitals to produce a robust product and service development methodology. There are four key phases:
Working with our customers, we gain a deep understanding of their needs, their pain points, the application and challenges they face every day. We gather key insights and develop early concepts about how these needs could be met with innovation, design and technology.
We scrutinise all the possibilities, narrow the options and define a solution that will work within the constraints of a typical hospital and meet the broader needs of modern healthcare.
We develop technical solutions using all the expertise available to us, prototyping and testing at each step along the way until we have a solution that meets the needs we identified early in the 'Discover' phase.
We work with our partner hospitals to implement and evaluate the acceptance in the real hospital environment.